Terms of Service

Last Updated: [17/4/2026]

Welcome to Rocket Shipping Inc. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or booking our shipping services, you confirm that you accept these Terms of Service and agree to comply with them.

2. Services Provided

Rocket Shipping Inc. provides international logistics and container shipping services from the United States to Freetown, Sierra Leone. Our services include:

• Container Shipping (FCL/LCL)
• Vehicle Shipping
• Household Goods Transport
• Commercial Cargo Handling
• Customs Assistance
• Door-to-Door Delivery

3. Booking and Payments

• All bookings must be confirmed with accurate shipment details.
• Pricing may vary depending on cargo type, size, and destination.
• Payments must be made as agreed before shipment processing.
• Rocket Shipping Inc. reserves the right to cancel or refuse service if payment terms are not met.

4. Customer Responsibilities

Customers agree to:

• Provide accurate and complete shipment information.
• Ensure all goods comply with export/import laws.
• Properly package goods for transport.
• Not ship prohibited or restricted items.

5. Prohibited Items

Customers must not ship illegal, hazardous, or restricted items including but not limited to:

• Explosives or flammable materials
• Illegal goods
• Weapons without proper documentation
• Perishable goods without approval

6. Delivery and Transit Times

• Estimated delivery times are provided for guidance only.
• Delays may occur due to customs, port conditions, weather, or unforeseen circumstances.
• Rocket Shipping Inc. is not liable for delays beyond our control.

7. Tracking Services

We may provide shipment tracking updates. However, real-time accuracy depends on third-party logistics partners.

8. Liability and Insurance

• We are not responsible for loss or damage unless insurance is purchased.
• Customers are encouraged to opt for cargo insurance.
• Liability is limited as per applicable shipping laws and agreements.

9. Cancellations and Refunds

• Cancellation requests must be made before shipment processing.
• Refund eligibility depends on the stage of shipment and incurred costs.

10. Intellectual Property

All website content including text, graphics, and branding belongs to Rocket Shipping Inc. and may not be used without permission.

11. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions, please contact us:

Email: [madux247@yahoo.com]
Phone: [614-678-1377]
Address: [2175 Breezeway PL Marysville, Ohio 43040]